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After upgrading to Travelport Smartpoint 8.2.1.x sometimes the Hotel Retail plugin  doesn't start up automatically

Please check it's enabled (=true) in the user.config file

C:\Users\%USERNAME%\AppData\Roaming\Travelport\Travelport.Smartpoint\user.config

(Look for this line - search for Retail) )

Enabled <setting name="SelectiveEnablementMarketplaceSettings" serializeAs="String">
<value>HotelRetail.Plugin.dll,TRUE</value>

 If set to FALSE, change to TRUE, this will then enable the HRPlugin